Privacy Policy

Last updated: October 20, 2025

This Privacy Policy explains how Voluntia AI, LLC ("we", "us", "our") collects, uses, discloses, and safeguards information in connection with Eriss AI (the "App") and our website (the "Site"). By using the App or Site, you consent to the practices described in this policy.

Summary (Quick Read)

  • We only keep minimal authentication data: an email address or a wallet address for sign‑in. We do not collect names or demographic profiles.
  • We do not collect, view, or store your conversations with the companion. Your content is encrypted, and only you can access it.
  • Hosting is on Microsoft Azure. We use no marketing SDKs and run no behavioral ads or third‑party trackers.
  • You can request deletion of your auth identifier (email or wallet) at any time.
  • Contact us at info@voluntia.ai with questions.

Table of Contents

1. Information We Collect

We aim to minimize data collection. We do not collect conversation content or user‑provided files. Depending on how you sign in and use the App, we may process the following limited information:

  • Authentication Identifiers: email address or wallet address used to create and access your account. We do not require first name, last name, or profile demographics.
  • Auth & Security Metadata: timestamps, IP‑derived coarse location, device/OS information, and logs strictly necessary to prevent fraud and maintain the service.
  • Payment Data (if applicable): processed by Stripe; we do not store card numbers.

Conversation content is encrypted such that we cannot read it. We maintain a strict separation between the authentication table and any user‑controlled encrypted data storage.

2. How We Use Information

  • Authenticate users (email or wallet), operate the App, and secure the service.
  • Comply with legal obligations and enforce terms.

We do not conduct behavioral advertising or build marketing profiles. We do not use analytics that tracks individual behavior across apps or sites.

3. AI Processing & Model Providers

Companion interactions are encrypted so that we cannot access the plaintext. Responses may be generated through Open-AI or custom LLama 3 models hosted in Azure. We disable provider training on your data and require contractual protections.

You control what you share with the companion. Avoid including sensitive personal data unless necessary for the feature you are using.

4. Sharing & Disclosure

We do not sell personal data. We do not share information except to comply with law, lawful requests, or protect rights, safety, and security.

We do not use third‑party advertising SDKs or data brokers.

5. Legal Basis (EEA/UK)

If you are in the EEA/UK, we process personal data under these legal bases: (i) performance of a contract (to provide the App), and (ii) compliance with legal obligations.

6. Retention

We retain personal data only as long as necessary to provide the App and fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data at any time.

7. Security

We implement administrative, technical, and physical safeguards designed to protect personal data. No system is perfectly secure; please use strong, unique passwords and keep your device software up to date.

8. International Transfers

We may transfer, store, and process information outside of your country. Where required, we use appropriate safeguards such as standard contractual clauses for data transfers.

9. Children’s Privacy

Eriss AI is not directed to children or minors, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

10. Wallets & Keys

If you sign in with a wallet, we process your public wallet address for authentication. We do not store your private keys. Remember that wallet addresses and on‑chain activity may be public. Exercise caution when sharing information that could link your identity to an address.

11. Third‑Party Services

Key service categories include: Microsoft Azure (hosting/storage/LLM hosting), Open AI, and payment processors (if applicable). Their practices are governed by their own privacy policies.

12. Cookies & Similar Technologies

We use only essential cookies (e.g., session tokens) required for sign‑in and site operation. We do not use third‑party analytics cookies or advertising trackers.

13. Do Not Track

Your browser may send a “Do Not Track” signal. Because there is no industry consensus on how to respond, we do not currently act on DNT signals. We honor legally required opt‑out mechanisms where applicable.

14. Google Play Data Safety Summary

For Google Play disclosure purposes: we collect account identifiers (email or wallet address) solely for authentication. We do not collect or share conversation content. Data is encrypted in transit and at rest. Users can request deletion of their account identifier. We do not use data for advertising or profiling.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. If changes are material, we will provide additional notice as required by law.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Voluntia AI, LLC

2810 N Church St #372534, Wilmington, DE 19802, USA

Email: info@voluntia.ai


Note on Export & Encryption: Eriss AI uses standard encryption and is generally eligible for License Exception ENC (mass‑market). Use is restricted in sanctioned regions where required by law. This notice is informational and not legal advice.